Contact Us

We are glad you stopped by. Whether you have a question, a correction to flag, or simply want to share feedback about something you read on this site, we want to hear from you. This page explains the best way to reach us and what to expect when you do.

How to Get in Touch

The most reliable way to contact our team is by email. We review every message personally and aim to respond within two working days. Please write to us at: [email protected]

To help us respond as quickly and accurately as possible, please include a clear subject line and enough detail about your query so we can address it properly the first time around.

What You Can Contact Us About

We welcome messages on a wide range of topics. Here are some of the most common reasons people get in touch:

• Factual corrections — If you spot information on the site that appears outdated or inaccurate, please let us know. We take accuracy seriously and will review your concern promptly.
• Editorial feedback — If a page was helpful, confusing, or missing something important, your input helps us improve the content we publish.
• General questions — If something on the site was unclear or you would like more context on a topic we cover, feel free to ask.
• Partnership or content enquiries — If you represent an organisation and would like to discuss a potential collaboration, please outline your proposal in your email.
• Responsible gambling concerns — If you or someone you know needs support, please reach out. We can point you toward appropriate resources.

What to Expect After You Write

Every email is read by a real person on our editorial team. We do not use automated replies for substantive queries. If your message requires research or involves a more complex issue, we may take a little longer to respond, but we will always acknowledge receipt within one working day.

We treat all correspondence with discretion. Personal details shared in your message are used solely to respond to your query and are not passed on to third parties.

A Note on Response Times

Our team operates Monday to Friday. Messages sent over the weekend will be picked up at the start of the following week. We appreciate your patience and will do our best to provide a clear, useful reply every time.

Thank you for taking the time to connect with us. We value every message and look forward to hearing from you.